HWCH - Hpt Water & Central Heating

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customer testimonials

We are not an internet company, we are real heating installers.

Our customers are real too, if you haven't come to Hot Water & Central Heating by recommendation, please take a look at a selection of our customer letters.

The actual paper copies are available for inspection in person.



"I am very pleased that you were able to complete the work of replacing my boiler so promptly and carrying out the work so quickly".
Vaillant ecoTEC 624 system boiler and controls, Battersea, London.

"I just wanted to say thanks for a job very well done – Martin and the apprentices did a very good job installing my new gas central heating system and their hard work is much appreciated.
I’ve recommended your company to a few friends and colleagues, so I hope you get some enquiries.
"
Vaillant ecoTEC 837 combination boiler, with weather compensation, all new system including radiators, Smallfield, Surrey 

"I would like to thank you for all your help. I have been very impressed with the service received from your company. The people that came to fit the boiler were very polite, helpful and tidy. I would have no hesistation in recommending your company to anyone".
Worcester Bosch CDi combination boiler and new controls, South Croydon, Surrey.

"My wife and I would like to thank you and your colleagues for all your assistance in replacing our boiler. Your advice at the time of the initial assessment was most appreciated and whenever dealing with your office, your staff were helpful and courteous.
In particular, we appreciated that your operative Chris was always careful around our house, pleasant to speak to, and gave the impression of being a man who took pride in his job".
Vaillant ecoTEC combination boiler installation, South Norwood, London.

"Many thanks for your excellent help".
Viessmann Vitocrossal 300 100Kw commercial boiler installation, Westerham, Kent.

"This system has changed our lives".
Kidd boiler and Honeywell Hometronic system in large house, Rye, Sussex.

"Thank you for your service and excellent customer care. I will be recommending your firm to others! "
Viessmann 100 series, Brixton, London

"Thank you for the extremely efficient service - particularly at this time of year. Quick response greatly appreciated - I will recommend your company to friends".
Boiler repair, Crystal Palace, London

"To everyone who helped make No(witheld) Avondale Road warm & comfortable again, thanks so much for all your hard work".
Boiler replacement, Croydon, Surrey.

"Thanks once again for your prompt and professional services".
Boiler repair, Thornton Heath, Surrey.

"I would like to thank you for your efficient service and very reasonable charges".
Boiler repair, New Malden, Surrey.

"Just a quick note to say 'many thanks' for a job very well done. I have no hesistation in recommending your company, and wish you all the best".
Worcester Bosch 24Ri boiler installation, Croydon, Surrey.

"We are delighted with the new system, and thank you all for the sympathetic way in which it was installed".
Grant Vortex oil boiler and other works in listed building, Headley, Surrey.

"I would also like to take this opportunity of thanking you and your team for all the work you have put into repairing my boiler. The service you have provided has been most professional and I would not hesitate recommending your company to friends."
Boiler repair, South Croydon, Surrey.

"Please thank your engineer for doing such a great job, he was courteous and very helpful. I would not hesitate to use your services again".
Boiler repair, Bletchingley, Surrey.

"It seems sad to say, that more often than not I find myself writing to a company in order to say how let down I have felt by the service received. I would however, like to say that from my initial conversations with you, right up to you cleaning up after the work was finished I felt that as a company you were honest and trustworthy. Two qualities that go a long way in order to guarantee repeat business".

"When the boiler finally gives up I will certainly have no hesitation in giving you the business and will also do all I can to recommend you to friends and family".
Boiler controls rewiring and renewal, Horne, Surrey.

"I would like to take the opportunity to thankyou for the quite incredible service you have provided. 

My wife and I are both professional people and regularly have to contract work to organisations.  After a while you become accustomed to poor service and being overcharged;  as such we are not particularly easy customers to please.

Nevertheless I have to write that we were absolutely shocked to find your organisation faultless, and indeed, far exceeded our expectations.  Your product was superb and the service was on time, friendly, faultlessly tidy, helpful and did everything that was asked and more.

As long as any requests are reasonable I would be happy to be used as a customer referee for your future business".

Worcester Bosch boiler installation, Crawley, Sussex.

"Shower is in and working beautifully.  The HWCH engineer also went out and purchased and fitted some new mixer taps for the kitchen that same afternoon, so couldn't be more pleased.

The work was excellent and he took a lot of care and trouble to do a good job and worked along with the carpenter in organising my tiling and shower glass.

Please pass my thanks and regards to Simon next time you see him and I have no hesitation in recommending them to other clients."

Bathroom alterations, Caterham, Surrey.

"Your engineer showed us every courtesy, was not only diligent, but also clean, pleasant and performed his tasks in a professional manner, not often experienced today, more's the pity.

I shall have no hesitation in recommending your company whenever the opportunity arises."
Domestic customer servicing two boilers, Croydon, Surrey.

"Thank you very much for your fantastic service - both at our house and on the telephone - you made a stressful situation calmer!"
Installation of a new gas hob, Sanderstead, Surrey.

"Could I also take this opportunity to extend my thanks for your comprehensive and friendly service.  We have used a large number of plumbing companies and you are head and shoulders above all of them.

We look forward to using you again in the future (but hopefully not too soon!)"
Boiler repair, Wimbledon, London.

"I was impressed by their professional approach and the speed with which they diagnosed the problem and affected the repair.

It is refreshing to find this quality of service and friendliness of attitude."
Boiler repair, Selsdon, Surrey.

"We will be happy to recommend your company to family and friends. 

Do feel free to use this recommendation, because as I said to you, I am very critical of the work of most of the tradesmen that have worked in my house, so it is rather rare of me to be willing to recommend someone so freely"

Boiler installation, Banstead, Surrey. June 2009


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