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Anne of Cleves’ house gets an upgrade

Readers of this blog will know that we regularly get commissions from owners of listed properties for their heating upgrades. Today, we are in a Grade 1 listed country house in Ditchling, Sussex, UK, dating back to the 16th century, or possibly earlier. Henry VIII was believed to have bought this house for Anne of Cleves;  later residents included William Pitt*. *William Pitt will also appear as a case study for our professional services shortly! In more recent times the house was owned by a radio and TV personality;  our customer has recently moved in and we were engaged to provide […]


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Listed building with warm air heating, new iron rads and Evohome zoning

Our customer in South London owned a Grade II listed building.  It had been extended over the years but still retained many original features. Interestingly from a heating perspective, it had warm air on the ground floor, and no heating on the 1st and 2nd floors, just a couple of towel rails.  The warm air was provided by a downflow Lennox open flue unit, and the hot water and towel rails by an Ideal Classic wall hung boiler.   A domestic gas meter fed the building, so to limit costs and upheaval it was important that we ended up with […]


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Listed Building in Kent gets a new boiler and 12 zone iPhone control

The brief was to replace an old Potterton boiler in the basement with a new unit, and make the system more efficient.  Spread over 3 floors and a cellar, this building is Grade 2 listed, and therefore represents a challenge when alterations to building services are required. We looked into replacing the boiler in the cellar with a modern condensing unit, and relining the chimney.  However, there were adjacent chimney pots that were in use, and also there were plans for the cellar which meant that our customer would prefer the boiler to be resited to an otherwise unused store […]


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Listed building gets a new boiler and Evohome zoning

Our customer bought a fantastic building constructed in 1868, located in Carshalton, Surrey.  Listed inside and outside, it was built to the requirements of the author Mark Rutherford (real name William Hale White). It incorporates many interesting features, for instance the inside walls are three bricks thick, because Mr White required silence and solitude in his work. The chimneys were all internal to the building, to minimise heat loss.  A Victorian eco house, no less. We were asked to upgrade the existing installation of heating, which dated back to the 1980s.  Although the radiators and pipework were in reasonable condition, […]


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Large old listed country house – 155Kw boiler system renewal

We’ve just replaced the boiler plant in a very large country residence in Sussex (July 2013). The old oil fired Worcester Bosch system heated the house, which was mainly comprised of 60 yr old radiators and large bore steel pipe, as an entire single entity without any zone control.  The oil bill (no mains gas here) was £12K per annum. Our customer looked at a number of options, but liked our approach best.  Our unique proposal was to improve the efficiency of the boiler room by using weather compensation and load sharing – reduce consumption of oil and increase comfort, […]


Customer Testimonials

Excellent Work

Excellent work , the workers were very efficient, considerate and tidy. They worked with the least disruption possible for an elderly lady. Any unexpected problem was dealt with safely and professionally. The finished heating is to a high standard. K.T. Kent

Jennie 05/05/2017

Very good job

The job was very professionally undertaken on time and budget with no adverse issues raised. Customer satisfaction appeared to be a high priority.

Martin, Kent 25/04/2017

Excellent

Truly excellent, as much technically as aesthetic: clean, prompt, going well beyond expectations.

Nicholas, Kent 14/04/2017

Commercial plumbing

A small to medium sized company capable of installing & maintaining a highly technical modernisation of our heating & h/w systems. The planning, execution & result was truly ‘excellent’.

A J, Surrey 04/04/2017

Very knowledgeable

We needed a replacement boiler & Simon talked us through the options, which manufacturer & what size to go for & saw through the installation, not leaving until he was satisfied that all was in order. All in all very, competent and professional.

Stephen, Kent 16/02/2017

Highly recommended

Not the cheapest but very knowledgeable which gave me confidence that the job would be well done and correctly done. I was not disappointed.

Geoffrey, Kent 06/02/2017

Good standard of work with an ongoing commitment to customer satisfaction

This firm installed a 12 zone Honeywell Evohome central heating and hot water control system for us in October 2014. The quotation was clear and detailed, and the price reasonable. The installation work was personally overseen by the boss, Simon, who also set the rather complex (but powerful) wireless control system to work and gave clear advice on how to get the best from it. He had in-depth knowledge and experience of the control system that is probably second to none. The firm also installed and connected to our boiler a plinth fan heater nicely hidden under a kitchen cupboard Read more…

Mike 28/11/2016

Employed this trader many times

Started and finished on time. Workmanship as good as ever. prices reasonable.

Peter, Surrey 24/05/2016

Smart solution, neatly implemented

Great technical solution to the tricky replacement of a 1980’s warm air unit. Starting with a clear and comprehensive quotation. Careful and tidy installation with minimal disruption. Excellent communication throughout the work.

Martin, Surrey 21/03/2016

Clean + tidy

HWCH installed our boiler a few years ago and have looked after it ever since so I was happy to leave them in the house unaccompanied. We came home to find the installation complete and no mess or trace they had been.

Bryan, London 15/12/2015

Prompt and efficient. Very professional.

My son recommended this firm as I was very apprehensive about having a new boiler. Mr Davies was very clean and helpful and explained everything. The two men who did must of the work were efficient, polite , clean and considerate to me . As far as I can tell I have an efficient job carried out in one long day which helped me.

Jean, Surrey 19/11/2015

Very good job – as always

We have used the company for many years for 2 rental properties & our family home. We cannot fault them.

Stephen, Kent 19/06/2015

Knowledgeable, friendly and efficient

HW and CH knowledgeable, friendly and efficient company we would certainly recommend them.

John, Kent 01/06/2015

Reliable & professional company

Hot Water & Central Heating responded very promptly & installed a new boiler in a quite awkward location. Very helpful

Jerry, London 27/05/2015

Professional & efficient

I have known HW & CH for several years. They installed two large boilers in a church and hall and maintain them annually. I gave recently used them at my home where they did a very clean, neat and efficient job. Supplied excellent product and were very professional.

David, Kent 16/01/2015

Diligent & Efficient

Simon of HWCH takes his job very seriously but is a pleasure to deal with. He assessed our (complicated) situation carefully, recommended the right solution and carried it out promptly and efficiently.

Jay, London 15/01/2015

Expert & professional installation

An intimate knowledge of a rather complex Honeywell Evohome heating control product, combined with an excellent installation crew on the day resulted in a very satisfactory installation. Some tricky rerouting of underfloor pipework was accomplished without fuss, mess or extra charge, highly recommended.

Richard, East Sussex 04/07/2014

Very impressed

Very impressed with work rate and efficiency. Would have no hesitation in recommending them.

Neville, West Sussex 16/03/2014