Categories: 

Barn conversion near Tonbridge, Kent

Here we find ourselves down a rural unmarked lane in Kent, the site of a large barn conversion. It comprises a two storey hallway, and many original features. Much of the house is already underfloor heated, using an L&K system with around 14 separately controlled zones. What makes this system unusual is the various heat sources used to create the heating and hot water. There’s two fuel burning stoves, some solar thermal on the rooftop, and a Rayburn solid fuel stove. This was all installed by the present owners, who were almost singlehandedly responsible for the design and execution around […]


Categories: 

Remove Ideal iStor boiler and fit super new Viessmann and Fabdec system

We’ve published a similar story here before, which is one of the reasons why our customer in this case study called us. He recently bought a relatively new property (2011) with an Ideal iStor on the second floor, it wasn’t working properly, and he had been advised that it had been a money pit since virtually day one. The other reason he got in contact with Hot Water & Central Heating Ltd was that he had used us for boiler installation before, in this case around 11 years ago (not in this house!).  A refreshing number of our early customers […]


Categories: 

William Pitt the Younger’s house

The focus of our case study is a listed building in Westerham, Kent, which was once the residence of William Pitt the younger. Westerham is a small town steeped in history, and features Chartwell, home of Winston Churchill, Downe House, home to Charles Darwin, and Squerryes Court.  Chevening, the deputy prime minister’s estate, is just down the road. Featuring timbers that are believed to date back to the 13th century, in more recent times William Pitts’ former house has been an upmarket restaurant, and an Indian fine dining eaterie. The present owners purchased the property in a state of dilapidation, […]


Categories: 

Multiple showers now possible!

Mains pressure hot and cold water systems are great, but only if there is enough water.  If you don’t get enough water from your water main, running one outlet tends to stop another from working, which is rather irritating.  Mains pressure systems are those connected to combination boilers, unvented cylinders (some call these ‘Megaflow’) and heatstores. Our customer today has a Boilermate III, which is a Gledhill manufactured unit commonly found in newer houses built in the 1990-2009 era.  It uses a heatstore principle;  this is a large vat of permanently heated water from the boiler, which is used as […]


Categories: 

DPS Heatstore solves loft conversion challenge

    The house pictured, located in Croydon, Surrey UK,  was being extended into the loft space.  The loft tanks for the hot water system and radiator header tanks had to be removed to make way for the new accommodation. Our challenge was to provide a new heating and high pressure cold & hot water system in an 1900mm high cellar, which could replicate the shower performance of the existing powerful pumped tank fed system in the loft.  Furthermore, it should support the use of extra bathrooms in the loft area. This project raised a number of challenging problems.  We could have […]


Customer Testimonials

Excellent Work

Excellent work , the workers were very efficient, considerate and tidy. They worked with the least disruption possible for an elderly lady. Any unexpected problem was dealt with safely and professionally. The finished heating is to a high standard. K.T. Kent

Jennie 05/05/2017

Very good job

The job was very professionally undertaken on time and budget with no adverse issues raised. Customer satisfaction appeared to be a high priority.

Martin, Kent 25/04/2017

Excellent

Truly excellent, as much technically as aesthetic: clean, prompt, going well beyond expectations.

Nicholas, Kent 14/04/2017

Commercial plumbing

A small to medium sized company capable of installing & maintaining a highly technical modernisation of our heating & h/w systems. The planning, execution & result was truly ‘excellent’.

A J, Surrey 04/04/2017

Very knowledgeable

We needed a replacement boiler & Simon talked us through the options, which manufacturer & what size to go for & saw through the installation, not leaving until he was satisfied that all was in order. All in all very, competent and professional.

Stephen, Kent 16/02/2017

Highly recommended

Not the cheapest but very knowledgeable which gave me confidence that the job would be well done and correctly done. I was not disappointed.

Geoffrey, Kent 06/02/2017

Good standard of work with an ongoing commitment to customer satisfaction

This firm installed a 12 zone Honeywell Evohome central heating and hot water control system for us in October 2014. The quotation was clear and detailed, and the price reasonable. The installation work was personally overseen by the boss, Simon, who also set the rather complex (but powerful) wireless control system to work and gave clear advice on how to get the best from it. He had in-depth knowledge and experience of the control system that is probably second to none. The firm also installed and connected to our boiler a plinth fan heater nicely hidden under a kitchen cupboard Read more…

Mike 28/11/2016

Employed this trader many times

Started and finished on time. Workmanship as good as ever. prices reasonable.

Peter, Surrey 24/05/2016

Smart solution, neatly implemented

Great technical solution to the tricky replacement of a 1980’s warm air unit. Starting with a clear and comprehensive quotation. Careful and tidy installation with minimal disruption. Excellent communication throughout the work.

Martin, Surrey 21/03/2016

Clean + tidy

HWCH installed our boiler a few years ago and have looked after it ever since so I was happy to leave them in the house unaccompanied. We came home to find the installation complete and no mess or trace they had been.

Bryan, London 15/12/2015

Prompt and efficient. Very professional.

My son recommended this firm as I was very apprehensive about having a new boiler. Mr Davies was very clean and helpful and explained everything. The two men who did must of the work were efficient, polite , clean and considerate to me . As far as I can tell I have an efficient job carried out in one long day which helped me.

Jean, Surrey 19/11/2015

Very good job – as always

We have used the company for many years for 2 rental properties & our family home. We cannot fault them.

Stephen, Kent 19/06/2015

Knowledgeable, friendly and efficient

HW and CH knowledgeable, friendly and efficient company we would certainly recommend them.

John, Kent 01/06/2015

Reliable & professional company

Hot Water & Central Heating responded very promptly & installed a new boiler in a quite awkward location. Very helpful

Jerry, London 27/05/2015

Professional & efficient

I have known HW & CH for several years. They installed two large boilers in a church and hall and maintain them annually. I gave recently used them at my home where they did a very clean, neat and efficient job. Supplied excellent product and were very professional.

David, Kent 16/01/2015

Diligent & Efficient

Simon of HWCH takes his job very seriously but is a pleasure to deal with. He assessed our (complicated) situation carefully, recommended the right solution and carried it out promptly and efficiently.

Jay, London 15/01/2015

Expert & professional installation

An intimate knowledge of a rather complex Honeywell Evohome heating control product, combined with an excellent installation crew on the day resulted in a very satisfactory installation. Some tricky rerouting of underfloor pipework was accomplished without fuss, mess or extra charge, highly recommended.

Richard, East Sussex 04/07/2014

Very impressed

Very impressed with work rate and efficiency. Would have no hesitation in recommending them.

Neville, West Sussex 16/03/2014