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Oil combination boiler updates Kent Oast House

Our customer had very recently moved to a picturesque Oast House near Headcorn, Kent. Oast Houses are typically found in Kent and although no longer used for their original purpose, retain the round towers and pitched roofs so beloved by picture postcards. Our customer wanted to maximise their internal space, which is always at a premium in a round house and this meant the larder had to be vacated of a poorly maintained Firebird heat only oil boiler; and the bright yellow oil fired AGA also had to go. Sadly, oil fired AGAs are no longer desirable, being temperamental, old, […]


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Johnson & Starley warm air replaced by Worcester Bosch boiler and EasyControl

This case study begins in a terraced house in Tunbridge Wells, Kent. A kitchen renewal has a short while ago necessitated the warm air heater being relocated into the garage. Our customer had some concerns over the way this part of the work had been carried out, and it turned out they were right to be worried. Generally speaking, moving a warm air unit is not easy… there’s ductwork deep under the floors, which are usually concrete, and most older warm air units have a vertical ‘open’ flue, akin to a fireplace. So moving the box itself isn’t difficult, it […]


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New model ATAG combi, runaway installer and Evohome zoning using OpenTherm

We’ve been installing commercial sized ATAG boilers for some time, in fact, you will find some others on this blog. ATAG have recently relaunched their domestic offering in the UK, and now offer 10 year warranties and 24hr technician support.   ATAG are a premium brand boiler manufacturer from the Netherlands, although a stake is now owned by Ariston MTS Group. Our customer had selected an ATAG IC Economiser 39, which is a combi boiler augmented with ‘designed at birth’ flue gas heat recovery (rather than tacked on afterwards like most other manufacturers), and reputed to be the most efficient boiler […]


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LPG boiler and an Evohome internet control system

We’re in a very rural part of Horsham, in Sussex, for this case study. We’re pleased to say that this is the third new boiler installation job we’ve carried out for this family in two years.  Although only around 2% of our installation work features here in our case studies (because one of our boiler renewals looks much like the next, and it takes so long writing it all up), both jobs can be seen on our blog because they were unusual in different respects. We’re replacing an LPG fired (Liquid Petroleum Gas; in this case, Propane) combi boiler in […]


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Truck mounted hoover and a Worcester WAVE

We are in Addlestone, Surrey today.  We are replacing a boiler badged and installed by British Gas a few years ago (but we know it is a Gloworm with a bigger margin), with the latest Worcester-Bosch combinaton boiler. The new owners of the property quite fancied getting all their radiators working, as the ones in the recent kitchen extension only worked intermittently, and even then, were lukewarm. They also desired mains pressure hot and cold water, so the no doubt expensive Gloworm (or BG 330 as it is otherwise known) heat only boiler had to go.  As things turned out, […]


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New Worcester WAVE

Worcester Bosch launched a new boiler controller in late September 2014, and the first production versions became available late last week (October 24th). Naturally, we wanted to be one of the first installers to get our hands on one, as did two of our customers.  So we managed to fit two, one in Caterham Surrey, and the other in nearby Reigate.   The Caterham job was for a forward thinking customer, who ordered his boiler system a few months ago and hearing about the impending new release, said ‘I’ll have that’.  We took out an old floorstanding Potterton Kingfisher II, […]


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A cold chill for Fordcombe CoE Primary School

Today we’re near Tunbridge Wells, Kent, to look at Fordcombe Primary Church of England School. Our brief was to get the heating working properly in the main building.  Our customer had experienced ongoing problems over the past few years with radiators not heating up properly – or at all – and were having to rely on numerous electric heaters to supplant the failing system.  In the main classroom, half the radiators didn’t work.  Efforts from their maintainer had amounted to little or no improvement, and involved changing the thermostat and a few other misguided remedies. The customer had obtained two […]


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Dental Surgery makes some more space

Today we are at the dentists;  Brenchley Dental, which is (unsurprisingly) in Brenchley, near Royal Tunbridge Wells. This is a very busy practice, sited in an attractive building that was once, many years ago, a rural telephone exchange. The dentists have three surgeries here, but want to add a fourth.  In order to accommodate this expansion, an office needed to be moved and there was an old Trianco boiler in the way, together with an elderly hot water cylinder in a wall cupboard.  Receptionists were feeling the heat from these items in the summer, too. Originally, Brenchley Dental were intending […]


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End of terrace in Sevenoaks with water flow issues

We were called to an interesting refurbishment in Ide Hill, near Sevenoaks, Kent.   The house was in a very rural location at the end of a terrace of four victorian cottages. We couldn’t take any decent photos of the house at the time of the job because it was covered in scaffolding! The property was being updated and renovated;  as space was tight the customer wanted to remove water tanks and the hot water cylinder from the house and at the same time replace the old oil boiler in a shed on the other side of the entrance pathway. […]


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New 2013 Worcester-Bosch 25Si Compact

The new Worcester 25Si Compact combination boiler came out in July 2013, and we were one of the first to get one on the wall.  In fact, we were more successful getting hold of a boiler than the sales brochure! This new Si Compact model replaces the Worcester 25Si combination boiler, which had been in production for around 7 years, and uses most of the same parts as the CDi Compact boiler, launched earlier in 2013. Like the CDi compact, it has a huge potential market because it is capable (just) of being installed within a standard kitchen wall cupboard. […]


Customer Testimonials

Excellent Work

Excellent work , the workers were very efficient, considerate and tidy. They worked with the least disruption possible for an elderly lady. Any unexpected problem was dealt with safely and professionally. The finished heating is to a high standard. K.T. Kent

Jennie 05/05/2017

Very good job

The job was very professionally undertaken on time and budget with no adverse issues raised. Customer satisfaction appeared to be a high priority.

Martin, Kent 25/04/2017

Excellent

Truly excellent, as much technically as aesthetic: clean, prompt, going well beyond expectations.

Nicholas, Kent 14/04/2017

Commercial plumbing

A small to medium sized company capable of installing & maintaining a highly technical modernisation of our heating & h/w systems. The planning, execution & result was truly ‘excellent’.

A J, Surrey 04/04/2017

Very knowledgeable

We needed a replacement boiler & Simon talked us through the options, which manufacturer & what size to go for & saw through the installation, not leaving until he was satisfied that all was in order. All in all very, competent and professional.

Stephen, Kent 16/02/2017

Highly recommended

Not the cheapest but very knowledgeable which gave me confidence that the job would be well done and correctly done. I was not disappointed.

Geoffrey, Kent 06/02/2017

Good standard of work with an ongoing commitment to customer satisfaction

This firm installed a 12 zone Honeywell Evohome central heating and hot water control system for us in October 2014. The quotation was clear and detailed, and the price reasonable. The installation work was personally overseen by the boss, Simon, who also set the rather complex (but powerful) wireless control system to work and gave clear advice on how to get the best from it. He had in-depth knowledge and experience of the control system that is probably second to none. The firm also installed and connected to our boiler a plinth fan heater nicely hidden under a kitchen cupboard Read more…

Mike 28/11/2016

Employed this trader many times

Started and finished on time. Workmanship as good as ever. prices reasonable.

Peter, Surrey 24/05/2016

Smart solution, neatly implemented

Great technical solution to the tricky replacement of a 1980’s warm air unit. Starting with a clear and comprehensive quotation. Careful and tidy installation with minimal disruption. Excellent communication throughout the work.

Martin, Surrey 21/03/2016

Clean + tidy

HWCH installed our boiler a few years ago and have looked after it ever since so I was happy to leave them in the house unaccompanied. We came home to find the installation complete and no mess or trace they had been.

Bryan, London 15/12/2015

Prompt and efficient. Very professional.

My son recommended this firm as I was very apprehensive about having a new boiler. Mr Davies was very clean and helpful and explained everything. The two men who did must of the work were efficient, polite , clean and considerate to me . As far as I can tell I have an efficient job carried out in one long day which helped me.

Jean, Surrey 19/11/2015

Very good job – as always

We have used the company for many years for 2 rental properties & our family home. We cannot fault them.

Stephen, Kent 19/06/2015

Knowledgeable, friendly and efficient

HW and CH knowledgeable, friendly and efficient company we would certainly recommend them.

John, Kent 01/06/2015

Reliable & professional company

Hot Water & Central Heating responded very promptly & installed a new boiler in a quite awkward location. Very helpful

Jerry, London 27/05/2015

Professional & efficient

I have known HW & CH for several years. They installed two large boilers in a church and hall and maintain them annually. I gave recently used them at my home where they did a very clean, neat and efficient job. Supplied excellent product and were very professional.

David, Kent 16/01/2015

Diligent & Efficient

Simon of HWCH takes his job very seriously but is a pleasure to deal with. He assessed our (complicated) situation carefully, recommended the right solution and carried it out promptly and efficiently.

Jay, London 15/01/2015

Expert & professional installation

An intimate knowledge of a rather complex Honeywell Evohome heating control product, combined with an excellent installation crew on the day resulted in a very satisfactory installation. Some tricky rerouting of underfloor pipework was accomplished without fuss, mess or extra charge, highly recommended.

Richard, East Sussex 04/07/2014

Very impressed

Very impressed with work rate and efficiency. Would have no hesitation in recommending them.

Neville, West Sussex 16/03/2014