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Replacement water system in cellar for multi bathroom residence

ºOur customer has a large 3 storey Victorian detached property in Dulwich. In common with many houses in this area, an old gravity fed hot and cold water system using loft tanks was employed.  Our customer wished to gradually update his house to new mains pressure fed bathrooms, using European high pressure taps, and wisely didn’t fancy the prospect of shower pumps. He also wanted to make use of the loft space currently occupied by the large water tanks, and remove the old copper hot water storage cylinder on the 1st floor to make room for another shower. Our brief was […]


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New Vaillant 6 series system boiler in loft, Nutfield

Our client, an independent church ministry, occupy a building in the Nutfield region of Surrey, near Redhill. Their original boiler was a Potterton Suprima, a model which enjoyed high sales between approximately 1995 and 2004.  Unfortunately, it also featured regularly on BBC’s Watchdog programme, due to some alleged design defects which result in the circuit boards needing frequent replacement. This unit failed for a diffferent reason.  The Suprima can have a long flue run, if the optional Potterton twin pipe system is employed.  Our customer had such an installation, running from the airing cupboard mounted boiler, through a large loft space, […]


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Vaillant boiler in Tadworth, Surrey

HWCH’s customer had a rather ugly old boiler mounted in a cupboard in the kitchen. This unit had to go, as a refurbishment was imminent.  We recommended fitting a Vaillant boiler in the utility room. The Vaillant 428 is a small open vented boiler which is designed especially for the UK market, where we often have a small radiator tank in the loft. The boiler flue from a modern high efficiency unit discharges plume, a condensation laden steam effect rather like an old train.  Building Regulations and good neighbour relations mean that we have to be mindful in which direction this discharges. […]


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Major refurbishment in Woldingham, Surrey

Our client has bought a 1960s house in the well regarded village of Woldingham, Surrey, and embarked on a major remodelling of all services and interiors. When finished, the building will incorporate a modern kitchen, and comprehensively remodelled interiors. We have assisted our customer in the selection of the heating system, but they have also contributed much to the specification, including the innovative Jaga Strada ‘low H20’ high efficiency radiators. HWCH will be fitting a large underfloor heating grid on the ground floor, a 46Kw Viessmann 200 series light commercial boiler, accumulator boosted DualStream hot and cold water system, all controlled […]


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Large Viessmann and underfloor heating in Woldingham

This customer was having a large extension fitted on the rear of the property, in the form of a wooden Amdega conservatory. We suggested that water based underfloor heating would be far cheaper to run, and more effective than the electric matting recommended by the conservatory builder. The old 50Kw Potterton commercial boiler was removed and replaced with a top quality Viessmann 300 49Kw system boiler with KM bus varispeed pump. The house suffered from inadequate heating in the triple aspect bedroom and lounge, and also the large number of rooms meant that heat was being wasted during the day when […]


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Outdoor oil module in Caterham

Located down an unmade road, this charming property is off the beaten track as far as a mains gas supply. The old oil boiler at the rear of the kitchen had developed a catastrophic leak, so a new unit was urgently required. We suggested locating the new boiler on the rear patio, thus freeing up valuable space in the kitchen. A new Grant Vortex Eco outdoor oil boiler module was fitted.  All the radiator system was dosed with anti freeze inhibitor and the outside pipework was insulated with external Armaflex. Our special extended Grant 3 year parts and labour warranty […]


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New Build in Purley.

Our client, Farnrise Construction, were building a new 5 bedroom house in Coulsdon. HWCH specified and installed a full ground floor underfloor heating system, Vaillant 624 system boiler and a manifolded upstairs radiator system.  This allowed the radiators to be fed by seamless pipework, making leaks under the beam and block floor almost impossible. Each floor will be independently controlled as well as each separate underfloor zone.  Hot water will be provided by a Vaillant uniSTOR unvented cylinder. The property will be completed in late 2008.


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Baby Viessmann in Smallfield

Our customer had a modest semi detached property in Smallfield, (near Crawley). The old floorstanding boiler was removed from the hearth in the kitchen, and a Viessmann 100W Compact heat-only condensing boiler was located some distance away in the garage. A vertical flue was fitted in the garage roof by our professional roofing contractor. The Viessmann was supplied and fitted by HWCH with our normal 5 year parts and labour warranty.


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Vaillant boiler and back to school radiators

This house, in Oxted, Surrey, was in need of a new boiler. The old unit, a Potterton Kingfisher, was located in the rear of the main kitchen, and was going to be in the way of a planned refurbishment. There were very few places to fit the boiler, so we eventually settled on a restricted location near the back doorway.  A Vaillant ecoTEC plus 630 High Efficiency unit was selected, as the build quality of these units is very good, and they are particulary quiet, featuring an insulated casing. The pipework had to run a long way through store cupboards etc and […]


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Vaillant boiler kills bills in East Croydon

Our customer had a large detached house in East Croydon, Surrey. Their existing boiler (an old Ideal Mexico open flued unit) was located in a cupboard in one of the reception rooms, taking up lots of room and making the roof uncomfortably warm in the summer. As far as our customer was concerned, there was only one place for his new boiler, and that was the roof space. We constructed a vertical platform for the boiler and control equipment, and as per company policy we used the services of our roofing subcontractor to pass the Vaillant flue through the roof […]


Customer Testimonials

Excellent Work

Excellent work , the workers were very efficient, considerate and tidy. They worked with the least disruption possible for an elderly lady. Any unexpected problem was dealt with safely and professionally. The finished heating is to a high standard. K.T. Kent

Jennie 05/05/2017

Very good job

The job was very professionally undertaken on time and budget with no adverse issues raised. Customer satisfaction appeared to be a high priority.

Martin, Kent 25/04/2017

Excellent

Truly excellent, as much technically as aesthetic: clean, prompt, going well beyond expectations.

Nicholas, Kent 14/04/2017

Commercial plumbing

A small to medium sized company capable of installing & maintaining a highly technical modernisation of our heating & h/w systems. The planning, execution & result was truly ‘excellent’.

A J, Surrey 04/04/2017

Very knowledgeable

We needed a replacement boiler & Simon talked us through the options, which manufacturer & what size to go for & saw through the installation, not leaving until he was satisfied that all was in order. All in all very, competent and professional.

Stephen, Kent 16/02/2017

Highly recommended

Not the cheapest but very knowledgeable which gave me confidence that the job would be well done and correctly done. I was not disappointed.

Geoffrey, Kent 06/02/2017

Good standard of work with an ongoing commitment to customer satisfaction

This firm installed a 12 zone Honeywell Evohome central heating and hot water control system for us in October 2014. The quotation was clear and detailed, and the price reasonable. The installation work was personally overseen by the boss, Simon, who also set the rather complex (but powerful) wireless control system to work and gave clear advice on how to get the best from it. He had in-depth knowledge and experience of the control system that is probably second to none. The firm also installed and connected to our boiler a plinth fan heater nicely hidden under a kitchen cupboard Read more…

Mike 28/11/2016

Employed this trader many times

Started and finished on time. Workmanship as good as ever. prices reasonable.

Peter, Surrey 24/05/2016

Smart solution, neatly implemented

Great technical solution to the tricky replacement of a 1980’s warm air unit. Starting with a clear and comprehensive quotation. Careful and tidy installation with minimal disruption. Excellent communication throughout the work.

Martin, Surrey 21/03/2016

Clean + tidy

HWCH installed our boiler a few years ago and have looked after it ever since so I was happy to leave them in the house unaccompanied. We came home to find the installation complete and no mess or trace they had been.

Bryan, London 15/12/2015

Prompt and efficient. Very professional.

My son recommended this firm as I was very apprehensive about having a new boiler. Mr Davies was very clean and helpful and explained everything. The two men who did must of the work were efficient, polite , clean and considerate to me . As far as I can tell I have an efficient job carried out in one long day which helped me.

Jean, Surrey 19/11/2015

Very good job – as always

We have used the company for many years for 2 rental properties & our family home. We cannot fault them.

Stephen, Kent 19/06/2015

Knowledgeable, friendly and efficient

HW and CH knowledgeable, friendly and efficient company we would certainly recommend them.

John, Kent 01/06/2015

Reliable & professional company

Hot Water & Central Heating responded very promptly & installed a new boiler in a quite awkward location. Very helpful

Jerry, London 27/05/2015

Professional & efficient

I have known HW & CH for several years. They installed two large boilers in a church and hall and maintain them annually. I gave recently used them at my home where they did a very clean, neat and efficient job. Supplied excellent product and were very professional.

David, Kent 16/01/2015

Diligent & Efficient

Simon of HWCH takes his job very seriously but is a pleasure to deal with. He assessed our (complicated) situation carefully, recommended the right solution and carried it out promptly and efficiently.

Jay, London 15/01/2015

Expert & professional installation

An intimate knowledge of a rather complex Honeywell Evohome heating control product, combined with an excellent installation crew on the day resulted in a very satisfactory installation. Some tricky rerouting of underfloor pipework was accomplished without fuss, mess or extra charge, highly recommended.

Richard, East Sussex 04/07/2014

Very impressed

Very impressed with work rate and efficiency. Would have no hesitation in recommending them.

Neville, West Sussex 16/03/2014