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New Worcester Bosch Greenstar Ri in Oxted, Surrey

Rust, Rust and Rust The Energysaver was one of Glowworm’s early efforts at a high efficiency boiler.  Like the ill fated Potterton Envoy and Baxi Barcelona, the Energysaver had the lifespan of a prawn sandwich.    Although manufacturers like Archie Kidd had perfected the art of condensing boilers decades earlier, the mass market British boiler industry left their designs to the last minute and used their loyal customer base as a test bed.  Glowworm was snapped up by Vaillant (a leading German boiler manufacturer) over 5 years ago and the Energysaver model was quickly consigned to history and replaced by European designs.  […]


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2nd Vaillant boiler in Peckham apartment

Working on behalf of a Landlord, we replaced a 20yr old Vaillant system boiler in this apartment block in Peckham, South East London. The old unit was beyond economic repair, and our customer wanted the peace of mind a new boiler with a 5 year warranty would bring.  We imagine his tenant would be appreciative too. We removed the old unit, powerflushed all the radiators, and dosed the system with corrosion inhibitor.    When we connected the new boiler there were problems with the hot water motorised valve in the upstairs airing cupboard.  Upon examination the wiring and and the […]


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Replace old Potteron Prima with the latest Vaillant condensing boiler

Having installed a Vaillant boiler in a rented property owned by this customer in 2008, we were invited to quote for a new boiler in his main residence, a very nice house near Hurstpierpoint, Sussex, UK.   We recommended the Vaillant 428 ecoTEC+ compact heat only boiler.  This manufacturer has a unique selling point in that their external flue can be routed to a vertical termination point.  Many condensing boiler installations have a nuisance factor in that the steam (or ‘plume’ as we describe it) passes visibly across the house and can be detrimental to the owner’s enjoyment.  The Vaillant […]


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New High Efficiency Floor Standing Worcester boiler

Worcester Bosch have recently brought out a new range of floor standing boilers.  Designed to replace the inefficient Potterton Kingfisher, Ideal Mexico and other floor standing boilers of old, this new unit looks similar, and in most situations can be fitted directly in place of the original. Our customer lived in a large house in Banstead, Surrey.  Being a retired doctor of engineering,  he knew his old 125,000 BTu Potterton Kingfisher was not going to last much longer, and rather liked the idea of swapping a 65% efficient boiler for a 91% efficient one. He especially liked the idea of not […]


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Underfloor heating in barn, new external oil boiler, and hot water upgrade in Limpsfield

Limpsfield is a village on the outskirts of Oxted, Surrey (UK). Our customer already has a ‘Hot Water & Central Heating’ installed oil fired cooker range (see our Heritage cooker page above), and was building an outside barn further down the garden. The central heating boiler was an old oil fired unit, which was located in the hallway and could be heard throughout the property. Our customer wanted a new boiler and also wished to convert the water system to a new unvented type. Hot Water & Central Heating suggested that a Grant 3646 outdoor module was fitted, this is […]


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New Worcester Boiler in Beddington, Croydon

This unit replaced an old Ideal Standard cast iron boiler in a storage room.  The Ideal Standard WM series unit was a bit long in the tooth, and was probably only 65% efficient. We specified a 12Kw Worcester Bosch Ri replacement, which can achieve an efficiency of over 90% when used on a like – for – like basis. The Worcester was mounted in a similar position to the old unit, but first we had to brick up the large flue aperture remaining from the previous boiler.  The next door neighbour had recently had their boiler replaced by another contractor, […]


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Floor Standing Potterton out, Bosch in

Completed in early April 2009, this customer’s house, on the Sanderstead/Purley borders (Surrey, UK) had an aged Potterton boiler removed and changed for a new wall hung Worcester Bosch 24Ri. The new boiler was a third of the size and weight of the old unit, but had exactly the same power output. The old cast iron unit had been very reliable, but extremely wasteful of gas.  Old floorstanding cast iron units rarely give an efficiency of greater than 65%.  A new high efficiency boiler will achieve around 90% efficiency. In other words, comparing the old boiler to the new one, for […]


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Better showers = unvented cylinder

  Our customer in Purley had a boiler fitted by Hot Water & Central Heating in 2005, and was in the process of having a bathroom refitted.    Their old gravity water system cylinder was in the way of a new shower enclosure.   We worked alongside their bathroom installers (Visions) to swap over from a vented bathroom setup to a new unvented cylinder in the loft.  Our customer is a retired chemical engineer, and he specified one of the first Vaillant weather compensated heating systems when we originally installed his Vaillant ecoTEC 630 boiler in 2005. Naturally, he decided to […]


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Back Boiler in the skip

There was a time when a backboiler (a gas fire with a hidden cast iron central heating boiler hidden inside the fireplace) was the height of fashion. Unfortunately, the front fires now look dated, but more importantly, the bit at the back is usually only 60%-65% efficient in its use of your expensive gas. Our customer in Pembury (near Tunbridge Wells, Kent) had decided it was time to invest in a new energy efficient boiler, and from the 3 quotes, he chose Hot Water & Central Heating for the task. The boiler was to be moved from the lounge to […]


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New Vaillant System boiler in Coulsdon, Surrey

Our customer had an old Glowworm boiler which was in a position preventing a planned extension to the house. HWCH Ltd were recommended by another customer, and we suggested replacing the boiler with a modern Vaillant ecoTEC 630 system boiler. The Vaillant ecoTEC+ 630 is a 30Kw boiler (102,000 BTu output) with an integral 2 speed pump, all mounted in a modern near-silent enclosure. We give 5 year warranties on our Vaillant boilers, which, along with the recommendation, no doubt helped win us this contract. The customer had originally carried his own central heating installation over 20 years ago, and a […]


Customer Testimonials

Excellent Work

Excellent work , the workers were very efficient, considerate and tidy. They worked with the least disruption possible for an elderly lady. Any unexpected problem was dealt with safely and professionally. The finished heating is to a high standard. K.T. Kent

Jennie 05/05/2017

Very good job

The job was very professionally undertaken on time and budget with no adverse issues raised. Customer satisfaction appeared to be a high priority.

Martin, Kent 25/04/2017

Excellent

Truly excellent, as much technically as aesthetic: clean, prompt, going well beyond expectations.

Nicholas, Kent 14/04/2017

Commercial plumbing

A small to medium sized company capable of installing & maintaining a highly technical modernisation of our heating & h/w systems. The planning, execution & result was truly ‘excellent’.

A J, Surrey 04/04/2017

Very knowledgeable

We needed a replacement boiler & Simon talked us through the options, which manufacturer & what size to go for & saw through the installation, not leaving until he was satisfied that all was in order. All in all very, competent and professional.

Stephen, Kent 16/02/2017

Highly recommended

Not the cheapest but very knowledgeable which gave me confidence that the job would be well done and correctly done. I was not disappointed.

Geoffrey, Kent 06/02/2017

Good standard of work with an ongoing commitment to customer satisfaction

This firm installed a 12 zone Honeywell Evohome central heating and hot water control system for us in October 2014. The quotation was clear and detailed, and the price reasonable. The installation work was personally overseen by the boss, Simon, who also set the rather complex (but powerful) wireless control system to work and gave clear advice on how to get the best from it. He had in-depth knowledge and experience of the control system that is probably second to none. The firm also installed and connected to our boiler a plinth fan heater nicely hidden under a kitchen cupboard Read more…

Mike 28/11/2016

Employed this trader many times

Started and finished on time. Workmanship as good as ever. prices reasonable.

Peter, Surrey 24/05/2016

Smart solution, neatly implemented

Great technical solution to the tricky replacement of a 1980’s warm air unit. Starting with a clear and comprehensive quotation. Careful and tidy installation with minimal disruption. Excellent communication throughout the work.

Martin, Surrey 21/03/2016

Clean + tidy

HWCH installed our boiler a few years ago and have looked after it ever since so I was happy to leave them in the house unaccompanied. We came home to find the installation complete and no mess or trace they had been.

Bryan, London 15/12/2015

Prompt and efficient. Very professional.

My son recommended this firm as I was very apprehensive about having a new boiler. Mr Davies was very clean and helpful and explained everything. The two men who did must of the work were efficient, polite , clean and considerate to me . As far as I can tell I have an efficient job carried out in one long day which helped me.

Jean, Surrey 19/11/2015

Very good job – as always

We have used the company for many years for 2 rental properties & our family home. We cannot fault them.

Stephen, Kent 19/06/2015

Knowledgeable, friendly and efficient

HW and CH knowledgeable, friendly and efficient company we would certainly recommend them.

John, Kent 01/06/2015

Reliable & professional company

Hot Water & Central Heating responded very promptly & installed a new boiler in a quite awkward location. Very helpful

Jerry, London 27/05/2015

Professional & efficient

I have known HW & CH for several years. They installed two large boilers in a church and hall and maintain them annually. I gave recently used them at my home where they did a very clean, neat and efficient job. Supplied excellent product and were very professional.

David, Kent 16/01/2015

Diligent & Efficient

Simon of HWCH takes his job very seriously but is a pleasure to deal with. He assessed our (complicated) situation carefully, recommended the right solution and carried it out promptly and efficiently.

Jay, London 15/01/2015

Expert & professional installation

An intimate knowledge of a rather complex Honeywell Evohome heating control product, combined with an excellent installation crew on the day resulted in a very satisfactory installation. Some tricky rerouting of underfloor pipework was accomplished without fuss, mess or extra charge, highly recommended.

Richard, East Sussex 04/07/2014

Very impressed

Very impressed with work rate and efficiency. Would have no hesitation in recommending them.

Neville, West Sussex 16/03/2014