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New Worcester WAVE

Worcester Bosch launched a new boiler controller in late September 2014, and the first production versions became available late last week (October 24th). Naturally, we wanted to be one of the first installers to get our hands on one, as did two of our customers.  So we managed to fit two, one in Caterham Surrey, and the other in nearby Reigate.   The Caterham job was for a forward thinking customer, who ordered his boiler system a few months ago and hearing about the impending new release, said ‘I’ll have that’.  We took out an old floorstanding Potterton Kingfisher II, […]


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Large old listed country house – 155Kw boiler system renewal

We’ve just replaced the boiler plant in a very large country residence in Sussex (July 2013). The old oil fired Worcester Bosch system heated the house, which was mainly comprised of 60 yr old radiators and large bore steel pipe, as an entire single entity without any zone control.  The oil bill (no mains gas here) was £12K per annum. Our customer looked at a number of options, but liked our approach best.  Our unique proposal was to improve the efficiency of the boiler room by using weather compensation and load sharing – reduce consumption of oil and increase comfort, […]


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Weather compensation on a Bosch boiler in West Norwood

Today we are in Norwood, London UK, and our customer has a lovely house, a Victorian Tardis-like property which is simply enormous when you step through the threshold. Unfortunately it had a horrid unreliable Ideal Response 120 combi boiler in the kitchen.  The previous owner unwisely sited it at a peculiar height in the corner of the kitchen, and then made maintenance difficult by building wall units in front of it.  Which made the three heat exchangers the boiler needed in the last ten years rather awkward to fit. We looked at moving the new boiler to one side, and […]


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New model Vaillant in cellar replaces iron commercial

Today’s case study looks at an interesting house near Leatherhead, Surrey, UK. Outwardly, it looks like a chalet bungalow, but at the some point in the past, a massive cellar was excavated underneath with a swimming pool, games room and boiler room. This was some years ago and the present owner has no need for the swimming pool, which together with the associated boiler/plant room, was at the end of its economic life. The pool and house was heated by a large iron open flued commercial boiler with a pressure jet burner.  There was masses of wiring in the cellar […]


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New Vaillant VRC470 weather compensation controller

  This house in South East London has recently been bought by our customers.  Finding a few recommendations for our services on the ‘Virtual Norwood’ local community website (thanks, whoever you were!) our customers asked us to specify and quote for a modern combination boiler based replacement for an old ‘heat only’ Gloworm boiler and hot water cylinder.  They weren’t best pleased because the Gloworm boiler had thrown in the towel within hours of them moving in, and the weather is not kind in late January. Our clients wanted the most fuel efficient solution available, which meant equipping their boiler […]


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Grade II listed 17th century building gets combi’d

Firstly, I must apologise the lack of photographs here.  I have a new iPhone and managed to lose a significant amount of installation photos transferring from the old one.  It was all my fault, not Apple’s! Our customer has a lovely period property near Gatwick, in Sussex.  It has a very cold kitchen and lounge, and was a conventional system with water tanks in the loft and a hot water cylinder on the 1st floor. The boiler was an old Potterton unit on the ground floor at the rear of the property. Now, these old properties are usually a bit […]


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Better showers = unvented cylinder

  Our customer in Purley had a boiler fitted by Hot Water & Central Heating in 2005, and was in the process of having a bathroom refitted.    Their old gravity water system cylinder was in the way of a new shower enclosure.   We worked alongside their bathroom installers (Visions) to swap over from a vented bathroom setup to a new unvented cylinder in the loft.  Our customer is a retired chemical engineer, and he specified one of the first Vaillant weather compensated heating systems when we originally installed his Vaillant ecoTEC 630 boiler in 2005. Naturally, he decided to […]


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Vaillant combination boiler in loft with weather compensation

Our client owns a bungalow down a private road in Smallfield, Surrey. HWCH were asked to suggest a new gas central heating system design, to replace the existing electrical heating system. A Vaillant ecoTEC 837 fast flow combination boiler was sited in the loft; as no suitable locations existed, we constructed a frame with a fire resistant lining to support the boiler and accessories. Vaillant 837 Combination boiler mounted in the loft (work in progress) The boiler flue was passed through the pitched roof, all external works as usual were entrusted to our specialist roofing contractor. The job included 10 […]


Customer Testimonials

Excellent Work

Excellent work , the workers were very efficient, considerate and tidy. They worked with the least disruption possible for an elderly lady. Any unexpected problem was dealt with safely and professionally. The finished heating is to a high standard. K.T. Kent

Jennie 05/05/2017

Very good job

The job was very professionally undertaken on time and budget with no adverse issues raised. Customer satisfaction appeared to be a high priority.

Martin, Kent 25/04/2017

Excellent

Truly excellent, as much technically as aesthetic: clean, prompt, going well beyond expectations.

Nicholas, Kent 14/04/2017

Commercial plumbing

A small to medium sized company capable of installing & maintaining a highly technical modernisation of our heating & h/w systems. The planning, execution & result was truly ‘excellent’.

A J, Surrey 04/04/2017

Very knowledgeable

We needed a replacement boiler & Simon talked us through the options, which manufacturer & what size to go for & saw through the installation, not leaving until he was satisfied that all was in order. All in all very, competent and professional.

Stephen, Kent 16/02/2017

Highly recommended

Not the cheapest but very knowledgeable which gave me confidence that the job would be well done and correctly done. I was not disappointed.

Geoffrey, Kent 06/02/2017

Good standard of work with an ongoing commitment to customer satisfaction

This firm installed a 12 zone Honeywell Evohome central heating and hot water control system for us in October 2014. The quotation was clear and detailed, and the price reasonable. The installation work was personally overseen by the boss, Simon, who also set the rather complex (but powerful) wireless control system to work and gave clear advice on how to get the best from it. He had in-depth knowledge and experience of the control system that is probably second to none. The firm also installed and connected to our boiler a plinth fan heater nicely hidden under a kitchen cupboard Read more…

Mike 28/11/2016

Employed this trader many times

Started and finished on time. Workmanship as good as ever. prices reasonable.

Peter, Surrey 24/05/2016

Smart solution, neatly implemented

Great technical solution to the tricky replacement of a 1980’s warm air unit. Starting with a clear and comprehensive quotation. Careful and tidy installation with minimal disruption. Excellent communication throughout the work.

Martin, Surrey 21/03/2016

Clean + tidy

HWCH installed our boiler a few years ago and have looked after it ever since so I was happy to leave them in the house unaccompanied. We came home to find the installation complete and no mess or trace they had been.

Bryan, London 15/12/2015

Prompt and efficient. Very professional.

My son recommended this firm as I was very apprehensive about having a new boiler. Mr Davies was very clean and helpful and explained everything. The two men who did must of the work were efficient, polite , clean and considerate to me . As far as I can tell I have an efficient job carried out in one long day which helped me.

Jean, Surrey 19/11/2015

Very good job – as always

We have used the company for many years for 2 rental properties & our family home. We cannot fault them.

Stephen, Kent 19/06/2015

Knowledgeable, friendly and efficient

HW and CH knowledgeable, friendly and efficient company we would certainly recommend them.

John, Kent 01/06/2015

Reliable & professional company

Hot Water & Central Heating responded very promptly & installed a new boiler in a quite awkward location. Very helpful

Jerry, London 27/05/2015

Professional & efficient

I have known HW & CH for several years. They installed two large boilers in a church and hall and maintain them annually. I gave recently used them at my home where they did a very clean, neat and efficient job. Supplied excellent product and were very professional.

David, Kent 16/01/2015

Diligent & Efficient

Simon of HWCH takes his job very seriously but is a pleasure to deal with. He assessed our (complicated) situation carefully, recommended the right solution and carried it out promptly and efficiently.

Jay, London 15/01/2015

Expert & professional installation

An intimate knowledge of a rather complex Honeywell Evohome heating control product, combined with an excellent installation crew on the day resulted in a very satisfactory installation. Some tricky rerouting of underfloor pipework was accomplished without fuss, mess or extra charge, highly recommended.

Richard, East Sussex 04/07/2014

Very impressed

Very impressed with work rate and efficiency. Would have no hesitation in recommending them.

Neville, West Sussex 16/03/2014