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Warm Air removed and replaced with radiators

Our client had a three storey town house in Beckenham, Kent.  Built in the 1970s, it had been fitted with a Johnson & Starley warm air system from new. Now theres’s nothing wrong with warm air heating, and we fit the latest US Lennox condensing units for the more discerning customers.  But in common with many properties of this era, economies had been made with the ductwork, resulting in no direct heating of the third bedroom or bathroom. Our customer had recently bought the property, and faced the choice of many similar households wondering whether to replace the warm air […]


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Refurbish 20 year old Kidd Condensing boiler

Refurbish a 20 year old condensing boiler?  If you have to read this twice, then you probably haven’t got a Kidd VHE. Our subject of this blog is a 1990 Kidd Oil Model 1 unit in Canterbury, which had been ‘serviced’ in recent years by a contractor who was not familiar with the product, or condensers generally. The condense drains were all completely blocked and full of shale deposits, causing damage to the upper part of the boiler and casing.  This had probably gone unchecked for a number of years.  As a result, the projected 30 yr lifspan had been […]


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Condensing boiler in cellar and chimney liner

Over to the picturesque Sussex town of Horsham, where we have a beautiful listed residence in the protected heritage quarter of the town. British Gas condemned the old floorstanding Potterton boiler in the cellar, and they and other contractors suggested that the only solution was the relocation of a new boiler at the other end of the house, involving unsightly pipework throughout. The existing defunct boiler was flued up a very old chimney weaving through 3 floors; we suggested fitting a new Viessmann Compact 26Kw boiler in the cellar.  The existing system was very old, the cylinder was around 60 […]


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Low flow rate solved for Vaillant 937 installation

Our customer, in Woldingham, Surrey, had recently purchased a property with a conventional tank fed water system. They wished to remove a couple of shower pumps and the water tanks and install a direct fed pressurized water system.  The problem was that the water flow rate into the property was around 9-10 litres per minute.  There was also a limited space to fit the entire boiler plant into. We had to boost the flow rate as well as provide the new boiler plant, all within a single cupboard.  We chose to fit a wall hung Vaillant ecoTEC 937, which is […]


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Conventional boiler to combination in South Croydon Flat

Our customer had an ageing Potterton wall hung boiler, which was affected by sludge, and wished to convert it to a mains pressure combination boiler solution. The old boiler and cylinder had been squeezed into a new kitchen conversion, so it was very awkward to access the constituent parts. We removed the old wall hung boiler and cylinder, and fitted a new Worcester-Bosch condensing combination boiler.  The hot water cylinder, tanks and associated controls were no longer required in the new configuration, and were scrapped. We cut a neat slot in the kitchen cabinet carcass, which allowed us to achieve […]


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Unusual house in Reigate, Surrey, gets unique underfloor heating

This property had an old HarcoPak, which is an integrated hot water cylinder and cold water storage tank, mounted in a frame on the 1st floor. It was heated by an old Potterton Kingfisher 100BF floorstanding boiler, which had been installed with a flue a couple of inches from the rear door and an undersized gas pipe;  both of which were contrary to the gas regs at the time the house was constructed, and still are. We removed the Potty boiler, leaving a large hole for the on site building team of Mizon Builders to brick up. We relocated the […]


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Kent Church has a new condensing boiler

Our photo shows Dan in contemplation, in the graveyard of St John the Evangelist, in Hildenborough, Kent.  Actually, he’s assisting in a purging operation at the gas meter box. This church, constructed over 100 years ago, was heated by an old 86kW Ideal Buccaneer commercial boiler.  The boiler had a reputation for breaking down in the hour of need (eg: coldest days of winter) and the management team had found the only way to minimise the chances of failure was to have the boiler on in periods of the summer. The heating was controlled by a bewildering set of high/low […]


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45 year old boiler bites the dust

The old Potterton oil boiler had been installed around 1965, and would still be working were it not for a failed oil pump that was no longer available. Sited in the utility room of this delightful property surrounded by fields,  and with a large concrete asbestos flue running up the rear of the building, we suggested the replacement was sited in the detached garage. Another boiler subject to the UK Government’s Scrappage Scheme ( which finished in March 2010), we recommended a Worcester-Bosch Camray Greenstar condensing oil boiler to replace it. Holes were core drilled in the utility room wall […]


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DPS Heatstore solves loft conversion challenge

    The house pictured, located in Croydon, Surrey UK,  was being extended into the loft space.  The loft tanks for the hot water system and radiator header tanks had to be removed to make way for the new accommodation. Our challenge was to provide a new heating and high pressure cold & hot water system in an 1900mm high cellar, which could replicate the shower performance of the existing powerful pumped tank fed system in the loft.  Furthermore, it should support the use of extra bathrooms in the loft area. This project raised a number of challenging problems.  We could have […]


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New Worcester Bosch Greenstar Ri in Oxted, Surrey

Rust, Rust and Rust The Energysaver was one of Glowworm’s early efforts at a high efficiency boiler.  Like the ill fated Potterton Envoy and Baxi Barcelona, the Energysaver had the lifespan of a prawn sandwich.    Although manufacturers like Archie Kidd had perfected the art of condensing boilers decades earlier, the mass market British boiler industry left their designs to the last minute and used their loyal customer base as a test bed.  Glowworm was snapped up by Vaillant (a leading German boiler manufacturer) over 5 years ago and the Energysaver model was quickly consigned to history and replaced by European designs.  […]


Customer Testimonials

Excellent Work

Excellent work , the workers were very efficient, considerate and tidy. They worked with the least disruption possible for an elderly lady. Any unexpected problem was dealt with safely and professionally. The finished heating is to a high standard. K.T. Kent

Jennie 05/05/2017

Very good job

The job was very professionally undertaken on time and budget with no adverse issues raised. Customer satisfaction appeared to be a high priority.

Martin, Kent 25/04/2017

Excellent

Truly excellent, as much technically as aesthetic: clean, prompt, going well beyond expectations.

Nicholas, Kent 14/04/2017

Commercial plumbing

A small to medium sized company capable of installing & maintaining a highly technical modernisation of our heating & h/w systems. The planning, execution & result was truly ‘excellent’.

A J, Surrey 04/04/2017

Very knowledgeable

We needed a replacement boiler & Simon talked us through the options, which manufacturer & what size to go for & saw through the installation, not leaving until he was satisfied that all was in order. All in all very, competent and professional.

Stephen, Kent 16/02/2017

Highly recommended

Not the cheapest but very knowledgeable which gave me confidence that the job would be well done and correctly done. I was not disappointed.

Geoffrey, Kent 06/02/2017

Good standard of work with an ongoing commitment to customer satisfaction

This firm installed a 12 zone Honeywell Evohome central heating and hot water control system for us in October 2014. The quotation was clear and detailed, and the price reasonable. The installation work was personally overseen by the boss, Simon, who also set the rather complex (but powerful) wireless control system to work and gave clear advice on how to get the best from it. He had in-depth knowledge and experience of the control system that is probably second to none. The firm also installed and connected to our boiler a plinth fan heater nicely hidden under a kitchen cupboard Read more…

Mike 28/11/2016

Employed this trader many times

Started and finished on time. Workmanship as good as ever. prices reasonable.

Peter, Surrey 24/05/2016

Smart solution, neatly implemented

Great technical solution to the tricky replacement of a 1980’s warm air unit. Starting with a clear and comprehensive quotation. Careful and tidy installation with minimal disruption. Excellent communication throughout the work.

Martin, Surrey 21/03/2016

Clean + tidy

HWCH installed our boiler a few years ago and have looked after it ever since so I was happy to leave them in the house unaccompanied. We came home to find the installation complete and no mess or trace they had been.

Bryan, London 15/12/2015

Prompt and efficient. Very professional.

My son recommended this firm as I was very apprehensive about having a new boiler. Mr Davies was very clean and helpful and explained everything. The two men who did must of the work were efficient, polite , clean and considerate to me . As far as I can tell I have an efficient job carried out in one long day which helped me.

Jean, Surrey 19/11/2015

Very good job – as always

We have used the company for many years for 2 rental properties & our family home. We cannot fault them.

Stephen, Kent 19/06/2015

Knowledgeable, friendly and efficient

HW and CH knowledgeable, friendly and efficient company we would certainly recommend them.

John, Kent 01/06/2015

Reliable & professional company

Hot Water & Central Heating responded very promptly & installed a new boiler in a quite awkward location. Very helpful

Jerry, London 27/05/2015

Professional & efficient

I have known HW & CH for several years. They installed two large boilers in a church and hall and maintain them annually. I gave recently used them at my home where they did a very clean, neat and efficient job. Supplied excellent product and were very professional.

David, Kent 16/01/2015

Diligent & Efficient

Simon of HWCH takes his job very seriously but is a pleasure to deal with. He assessed our (complicated) situation carefully, recommended the right solution and carried it out promptly and efficiently.

Jay, London 15/01/2015

Expert & professional installation

An intimate knowledge of a rather complex Honeywell Evohome heating control product, combined with an excellent installation crew on the day resulted in a very satisfactory installation. Some tricky rerouting of underfloor pipework was accomplished without fuss, mess or extra charge, highly recommended.

Richard, East Sussex 04/07/2014

Very impressed

Very impressed with work rate and efficiency. Would have no hesitation in recommending them.

Neville, West Sussex 16/03/2014