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New Vaillant combination boiler in Redhill

Our client is based in the USA and rents a property (their UK home) where there was an old Ariston combination boiler in the cellar. We advised them to fit a new Vaillant ecoTEC+ 831 combination boiler, because it is a well built unit and reliable for a lettings customer.  All our Vaillant installations benefit from a 5 Year manufacturer parts and labour warranty.  We have fitted a few hundred of the Vaillant ecoTEC+ combi over the past five years and found it to be a reliable product. The system was fully Powerflushed, and the new boiler fitted.  A Vaillant […]


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A few more School Iron Rads

We’re in Outwood today, taking out some old panel radiators for a an oil boiler customer you will find on our blog a few years ago.  We don’t normally fit radiators etc unless we have a boiler replacement, but in this case we’d already replaced the boiler some years earlier! Our client has had a lovely oak floor laid and our mission was to replace the old radiators with refurbished iron units, and connect them to his Hometronic energy management system.


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An external combi in this weather?

For this posting were are in Lingfield, a small town in Surrey.  Our customers have bought an old house which has never seen the benefit of Central Heating.  Furthermore, it is January 2011 and there is snow everywhere. To leave the maximum room in the kitchen, we’ve suggested an external oil combination boiler.  A Worcester-Bosch external heatslave was our recommendation, it comes in an insulated and rather fetching dark green cabinet, noticeably better made than the product sold by their main competitor, with rubber seals round the doors etc. We fitted all new copper pipework inside the house, together with […]


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The Full Monty

Our customer in Warlingham, Surrey, UK was having a substantial extension to the side and rear of the property. We were asked to specify a replacement for the existing Lennox warm air system, using a mixture of radiators and underfloor heating. Numerous bathrooms in the house and a new annexe were to be converted to mains pressure hot and cold water systems. We designed a four zone heating system, for maximum energy efficiency.  An unvented hot water system augmented by a TWS water boosting accumulator supplied the bathrooms.  A Worcester 30CDi boiler provided the engine room function. At the customer’s […]


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Move boiler down the garden

Here we are near Tunbridge Wells. Our customer had an old wall mounted Boulter Camray oil boiler on the rear of his house.  The unit was beyond redemption, having had a small internal fire. He quite fancied moving the boiler further away from the house, so we looked into moving it down the garden.  Our customer was a builder, so he created a neat pipe trench and raised boiler plinth to our specifications.  The property has a river running nearby, which has been known to flood, so the raised platform will protect his investment! We suggested a Worcester-Bosch Camray external […]


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Mitsubishi Ecodan air source replaces electric boiler

Near the Ashdown Forest, in Sussex, UK, is the village of Hartfield.  Apart from being the home of Pooh Bear and featuring what might be the only Pooh Bear shop (!) it is the location for our work this week. This was interesting job, our client had an electric boiler which she had, over the last 3 years, invited nearly every heating and electrical contractor within a 30 miles radius to repair. The house was of reasonably modern construction, with water underfloor heating.  Coupled to this was a ‘Pilot’ Electric Boiler, and a Thermal store. Unfortunately, the Pilot boiler had […]


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New Viessmann heat-only in Edenbridge, Kent

Our client lives in our base town of Edenbridge, Kent, UK. The old boiler, a Potterton Netaheat, was in a fragile state, so we recommended replacing it with a Viessmann 100 Compact. It’s a Compact because it will fit inside a typical wall cupboard.  This boiler is Viessmann’s latest small domestic boiler, called a WB1B, and is very well made amongst the competition. Featuring a heavyweight unique stainless steel heat exchanger, with an aluminium front burner plate, this is one boiler which looks like you might get 15 years out of it.  It is simple, but ruggedly constructed. We’d fit […]


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Underfloor Heating in Oxted, Surrey

Our client has demolished his old kitchen in a Victorian house, lowered the floor by 3 feet, removed three walls and a utility room and WC, and is in the process of building a new ultra modern kitchen. This is an interim post, which will be updated to show the finished job in due course. We have just removed the old Glowworm boiler from the utility room, and fitted a new Worcester-Bosch 40CDi conventional in the cellar. This Saturday, we completed the first phase of the underfloor heating, ready for the building contractor to lay the screed on Monday.  We’ve […]


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Cellar Boiler in ground floor flat refurbishment

The old Potterton Netaheat had failed and had been sited in a very rough fashion halfway down some cellar steps. The hot water cylinder was located above the cellar on a raised floor, which would have been the first landing of the stairs in the Victorian property’s original layout. Sited in Caterham, Surrey, it would be fair to say that the heating system had been bodged up by the previous owner, along with the electrical work.  Various leaking parts had seen the attention of a silicon mastic gun, including radiator valves. Our customer rather liked the idea of fitting a […]


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Condensing boiler using old chimney stack

This is another installation example of a situation where it is requested that we fit a new high efficiency boiler to an old chimney stack. We are in the town of Sevenoaks, Kent (UK) where there is a 35 year old floor standing Potterton boiler in the breakfast room, using a flue passing inside a brick chimney. We specified a Viessmann Compact WB1B 26Kw unit, with a sealed system chimney liner.  This allowed us to install a room-sealed boiler using the stack for exhaust and fresh air inlet. We removed the old boiler, rationalised the pipework.  The customer then had […]


Customer Testimonials

Excellent Work

Excellent work , the workers were very efficient, considerate and tidy. They worked with the least disruption possible for an elderly lady. Any unexpected problem was dealt with safely and professionally. The finished heating is to a high standard. K.T. Kent

Jennie 05/05/2017

Very good job

The job was very professionally undertaken on time and budget with no adverse issues raised. Customer satisfaction appeared to be a high priority.

Martin, Kent 25/04/2017

Excellent

Truly excellent, as much technically as aesthetic: clean, prompt, going well beyond expectations.

Nicholas, Kent 14/04/2017

Commercial plumbing

A small to medium sized company capable of installing & maintaining a highly technical modernisation of our heating & h/w systems. The planning, execution & result was truly ‘excellent’.

A J, Surrey 04/04/2017

Very knowledgeable

We needed a replacement boiler & Simon talked us through the options, which manufacturer & what size to go for & saw through the installation, not leaving until he was satisfied that all was in order. All in all very, competent and professional.

Stephen, Kent 16/02/2017

Highly recommended

Not the cheapest but very knowledgeable which gave me confidence that the job would be well done and correctly done. I was not disappointed.

Geoffrey, Kent 06/02/2017

Good standard of work with an ongoing commitment to customer satisfaction

This firm installed a 12 zone Honeywell Evohome central heating and hot water control system for us in October 2014. The quotation was clear and detailed, and the price reasonable. The installation work was personally overseen by the boss, Simon, who also set the rather complex (but powerful) wireless control system to work and gave clear advice on how to get the best from it. He had in-depth knowledge and experience of the control system that is probably second to none. The firm also installed and connected to our boiler a plinth fan heater nicely hidden under a kitchen cupboard Read more…

Mike 28/11/2016

Employed this trader many times

Started and finished on time. Workmanship as good as ever. prices reasonable.

Peter, Surrey 24/05/2016

Smart solution, neatly implemented

Great technical solution to the tricky replacement of a 1980’s warm air unit. Starting with a clear and comprehensive quotation. Careful and tidy installation with minimal disruption. Excellent communication throughout the work.

Martin, Surrey 21/03/2016

Clean + tidy

HWCH installed our boiler a few years ago and have looked after it ever since so I was happy to leave them in the house unaccompanied. We came home to find the installation complete and no mess or trace they had been.

Bryan, London 15/12/2015

Prompt and efficient. Very professional.

My son recommended this firm as I was very apprehensive about having a new boiler. Mr Davies was very clean and helpful and explained everything. The two men who did must of the work were efficient, polite , clean and considerate to me . As far as I can tell I have an efficient job carried out in one long day which helped me.

Jean, Surrey 19/11/2015

Very good job – as always

We have used the company for many years for 2 rental properties & our family home. We cannot fault them.

Stephen, Kent 19/06/2015

Knowledgeable, friendly and efficient

HW and CH knowledgeable, friendly and efficient company we would certainly recommend them.

John, Kent 01/06/2015

Reliable & professional company

Hot Water & Central Heating responded very promptly & installed a new boiler in a quite awkward location. Very helpful

Jerry, London 27/05/2015

Professional & efficient

I have known HW & CH for several years. They installed two large boilers in a church and hall and maintain them annually. I gave recently used them at my home where they did a very clean, neat and efficient job. Supplied excellent product and were very professional.

David, Kent 16/01/2015

Diligent & Efficient

Simon of HWCH takes his job very seriously but is a pleasure to deal with. He assessed our (complicated) situation carefully, recommended the right solution and carried it out promptly and efficiently.

Jay, London 15/01/2015

Expert & professional installation

An intimate knowledge of a rather complex Honeywell Evohome heating control product, combined with an excellent installation crew on the day resulted in a very satisfactory installation. Some tricky rerouting of underfloor pipework was accomplished without fuss, mess or extra charge, highly recommended.

Richard, East Sussex 04/07/2014

Very impressed

Very impressed with work rate and efficiency. Would have no hesitation in recommending them.

Neville, West Sussex 16/03/2014