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Warm Air removed and replaced with radiators

Our client had a three storey town house in Beckenham, Kent.  Built in the 1970s, it had been fitted with a Johnson & Starley warm air system from new. Now theres’s nothing wrong with warm air heating, and we fit the latest US Lennox condensing units for the more discerning customers.  But in common with many properties of this era, economies had been made with the ductwork, resulting in no direct heating of the third bedroom or bathroom. Our customer had recently bought the property, and faced the choice of many similar households wondering whether to replace the warm air […]


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Low flow rate solved for Vaillant 937 installation

Our customer, in Woldingham, Surrey, had recently purchased a property with a conventional tank fed water system. They wished to remove a couple of shower pumps and the water tanks and install a direct fed pressurized water system.  The problem was that the water flow rate into the property was around 9-10 litres per minute.  There was also a limited space to fit the entire boiler plant into. We had to boost the flow rate as well as provide the new boiler plant, all within a single cupboard.  We chose to fit a wall hung Vaillant ecoTEC 937, which is […]


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Conventional boiler to combination in South Croydon Flat

Our customer had an ageing Potterton wall hung boiler, which was affected by sludge, and wished to convert it to a mains pressure combination boiler solution. The old boiler and cylinder had been squeezed into a new kitchen conversion, so it was very awkward to access the constituent parts. We removed the old wall hung boiler and cylinder, and fitted a new Worcester-Bosch condensing combination boiler.  The hot water cylinder, tanks and associated controls were no longer required in the new configuration, and were scrapped. We cut a neat slot in the kitchen cabinet carcass, which allowed us to achieve […]


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Unusual house in Reigate, Surrey, gets unique underfloor heating

This property had an old HarcoPak, which is an integrated hot water cylinder and cold water storage tank, mounted in a frame on the 1st floor. It was heated by an old Potterton Kingfisher 100BF floorstanding boiler, which had been installed with a flue a couple of inches from the rear door and an undersized gas pipe;  both of which were contrary to the gas regs at the time the house was constructed, and still are. We removed the Potty boiler, leaving a large hole for the on site building team of Mizon Builders to brick up. We relocated the […]


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DPS Heatstore solves loft conversion challenge

    The house pictured, located in Croydon, Surrey UK,  was being extended into the loft space.  The loft tanks for the hot water system and radiator header tanks had to be removed to make way for the new accommodation. Our challenge was to provide a new heating and high pressure cold & hot water system in an 1900mm high cellar, which could replicate the shower performance of the existing powerful pumped tank fed system in the loft.  Furthermore, it should support the use of extra bathrooms in the loft area. This project raised a number of challenging problems.  We could have […]


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Underfloor heating in barn, new external oil boiler, and hot water upgrade in Limpsfield

Limpsfield is a village on the outskirts of Oxted, Surrey (UK). Our customer already has a ‘Hot Water & Central Heating’ installed oil fired cooker range (see our Heritage cooker page above), and was building an outside barn further down the garden. The central heating boiler was an old oil fired unit, which was located in the hallway and could be heard throughout the property. Our customer wanted a new boiler and also wished to convert the water system to a new unvented type. Hot Water & Central Heating suggested that a Grant 3646 outdoor module was fitted, this is […]


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Water Mains boost for Crystal Palace house No2!

Having transformed the water supply next door, we were invited to carry out the same task on this property. A TCWS Charger and mainsboost system was fitted, connected to an existing Gledhill Boilermate III heat store. Now all the showers work on all floors.  Charger/Mainsboost is a specialised water boosting product which utilises the ruling that water can be pumped from the mains at up to 12 litres per minute.  The water authorities are very particular at how this can be done, and in order to get approvals the manufacturer took around two years perfecting the design to prevent any […]


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Large Vaillant Combi in loft

Our customer owns a terraced town house in London SE19. He had considered a solar hot water system in the loft, as he wanted to minimise his family impact on the environment;  with solar hot water it is important to maximise the hot water storage, or you quickly run out of solar heated water and have to use the boiler. Unfortunately, the design of these properties leaves a low headroom in the loft, restricting the size of cylinder, and there is limited weight capacity for large volumes of water. So, instead, he decided to fit the Vaillant ecoTEC+ 937 hybrid […]


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Low pressure water solution in Crystal Palace

Our customer lives in an area of Crystal Palace where the water supplier has in the last 12 months reduced the pressure in the mains. This has resulted in a pressure just above 1bar on the lower ground floor;  this house is on 4 stories and there are bathrooms on the 2nd and 3rd floors.  The result was that the bath took ages to fill, the shower on the 3rd floor could not be used, and the shower on the 2nd floor was poor. Protests to Thames Water from most of the residents in the immediate area did not result […]


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Better showers = unvented cylinder

  Our customer in Purley had a boiler fitted by Hot Water & Central Heating in 2005, and was in the process of having a bathroom refitted.    Their old gravity water system cylinder was in the way of a new shower enclosure.   We worked alongside their bathroom installers (Visions) to swap over from a vented bathroom setup to a new unvented cylinder in the loft.  Our customer is a retired chemical engineer, and he specified one of the first Vaillant weather compensated heating systems when we originally installed his Vaillant ecoTEC 630 boiler in 2005. Naturally, he decided to […]


Customer Testimonials

Excellent Work

Excellent work , the workers were very efficient, considerate and tidy. They worked with the least disruption possible for an elderly lady. Any unexpected problem was dealt with safely and professionally. The finished heating is to a high standard. K.T. Kent

Jennie 05/05/2017

Very good job

The job was very professionally undertaken on time and budget with no adverse issues raised. Customer satisfaction appeared to be a high priority.

Martin, Kent 25/04/2017

Excellent

Truly excellent, as much technically as aesthetic: clean, prompt, going well beyond expectations.

Nicholas, Kent 14/04/2017

Commercial plumbing

A small to medium sized company capable of installing & maintaining a highly technical modernisation of our heating & h/w systems. The planning, execution & result was truly ‘excellent’.

A J, Surrey 04/04/2017

Very knowledgeable

We needed a replacement boiler & Simon talked us through the options, which manufacturer & what size to go for & saw through the installation, not leaving until he was satisfied that all was in order. All in all very, competent and professional.

Stephen, Kent 16/02/2017

Highly recommended

Not the cheapest but very knowledgeable which gave me confidence that the job would be well done and correctly done. I was not disappointed.

Geoffrey, Kent 06/02/2017

Good standard of work with an ongoing commitment to customer satisfaction

This firm installed a 12 zone Honeywell Evohome central heating and hot water control system for us in October 2014. The quotation was clear and detailed, and the price reasonable. The installation work was personally overseen by the boss, Simon, who also set the rather complex (but powerful) wireless control system to work and gave clear advice on how to get the best from it. He had in-depth knowledge and experience of the control system that is probably second to none. The firm also installed and connected to our boiler a plinth fan heater nicely hidden under a kitchen cupboard Read more…

Mike 28/11/2016

Employed this trader many times

Started and finished on time. Workmanship as good as ever. prices reasonable.

Peter, Surrey 24/05/2016

Smart solution, neatly implemented

Great technical solution to the tricky replacement of a 1980’s warm air unit. Starting with a clear and comprehensive quotation. Careful and tidy installation with minimal disruption. Excellent communication throughout the work.

Martin, Surrey 21/03/2016

Clean + tidy

HWCH installed our boiler a few years ago and have looked after it ever since so I was happy to leave them in the house unaccompanied. We came home to find the installation complete and no mess or trace they had been.

Bryan, London 15/12/2015

Prompt and efficient. Very professional.

My son recommended this firm as I was very apprehensive about having a new boiler. Mr Davies was very clean and helpful and explained everything. The two men who did must of the work were efficient, polite , clean and considerate to me . As far as I can tell I have an efficient job carried out in one long day which helped me.

Jean, Surrey 19/11/2015

Very good job – as always

We have used the company for many years for 2 rental properties & our family home. We cannot fault them.

Stephen, Kent 19/06/2015

Knowledgeable, friendly and efficient

HW and CH knowledgeable, friendly and efficient company we would certainly recommend them.

John, Kent 01/06/2015

Reliable & professional company

Hot Water & Central Heating responded very promptly & installed a new boiler in a quite awkward location. Very helpful

Jerry, London 27/05/2015

Professional & efficient

I have known HW & CH for several years. They installed two large boilers in a church and hall and maintain them annually. I gave recently used them at my home where they did a very clean, neat and efficient job. Supplied excellent product and were very professional.

David, Kent 16/01/2015

Diligent & Efficient

Simon of HWCH takes his job very seriously but is a pleasure to deal with. He assessed our (complicated) situation carefully, recommended the right solution and carried it out promptly and efficiently.

Jay, London 15/01/2015

Expert & professional installation

An intimate knowledge of a rather complex Honeywell Evohome heating control product, combined with an excellent installation crew on the day resulted in a very satisfactory installation. Some tricky rerouting of underfloor pipework was accomplished without fuss, mess or extra charge, highly recommended.

Richard, East Sussex 04/07/2014

Very impressed

Very impressed with work rate and efficiency. Would have no hesitation in recommending them.

Neville, West Sussex 16/03/2014