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Relocating all the equipment in the cellar

Our customer, near Woolwich, in South East London, has a charming Victorian house in a quiet residential street. There is a substantial cellar that has recently been lowered and made more usable.  Our brief was to find a way of moving all boiler and hot water cylinder equipment into the basement, to enable the upper floor to be remodelled, the kitchen enlarged and also a possible loft extension to take place. Ideally, the boiler would be fitted in the basement, together with a new mains pressure unvented cylinder. This presented us with a set of problems, mainly in terms of […]


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A cold chill for Fordcombe CoE Primary School

Today we’re near Tunbridge Wells, Kent, to look at Fordcombe Primary Church of England School. Our brief was to get the heating working properly in the main building.  Our customer had experienced ongoing problems over the past few years with radiators not heating up properly – or at all – and were having to rely on numerous electric heaters to supplant the failing system.  In the main classroom, half the radiators didn’t work.  Efforts from their maintainer had amounted to little or no improvement, and involved changing the thermostat and a few other misguided remedies. The customer had obtained two […]


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Listed Building in Kent gets a new boiler and 12 zone iPhone control

The brief was to replace an old Potterton boiler in the basement with a new unit, and make the system more efficient.  Spread over 3 floors and a cellar, this building is Grade 2 listed, and therefore represents a challenge when alterations to building services are required. We looked into replacing the boiler in the cellar with a modern condensing unit, and relining the chimney.  However, there were adjacent chimney pots that were in use, and also there were plans for the cellar which meant that our customer would prefer the boiler to be resited to an otherwise unused store […]


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Mono Evohome gets switched into Colour Evohome – plus 35% saving on gas bills

Our customer, a music composer and publisher, had engaged ourselves to replace their Ideal Classic boiler for a new Worcester Bosch 15Ri in early 2013, and asked for the new Honeywell Evohome to be fitted when it was launched this year (2014). We returned to service the boiler and upgrade the Evohome Mono (as it is now called) to the new Colour version, and add hot water control to the Megaflo HW cylinder. The new colour controller with iPhone control offers 12 zones instead of 8, so most rooms in this property are now individually temperature controlled. A confessed gadget […]


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Listed building gets a new boiler and Evohome zoning

Our customer bought a fantastic building constructed in 1868, located in Carshalton, Surrey.  Listed inside and outside, it was built to the requirements of the author Mark Rutherford (real name William Hale White). It incorporates many interesting features, for instance the inside walls are three bricks thick, because Mr White required silence and solitude in his work. The chimneys were all internal to the building, to minimise heat loss.  A Victorian eco house, no less. We were asked to upgrade the existing installation of heating, which dated back to the 1980s.  Although the radiators and pipework were in reasonable condition, […]


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Dental Surgery makes some more space

Today we are at the dentists;  Brenchley Dental, which is (unsurprisingly) in Brenchley, near Royal Tunbridge Wells. This is a very busy practice, sited in an attractive building that was once, many years ago, a rural telephone exchange. The dentists have three surgeries here, but want to add a fourth.  In order to accommodate this expansion, an office needed to be moved and there was an old Trianco boiler in the way, together with an elderly hot water cylinder in a wall cupboard.  Receptionists were feeling the heat from these items in the summer, too. Originally, Brenchley Dental were intending […]


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Worcester Bosch Warm Air?

Interesting split level house in Kenley For this post we are in the hills of Kenley. Surrey (UK).  Our customer has recently bought this house, which is on four levels and was constructed in the early 1970s. The brief was to renew the warm air system (the customer did not want radiators) but put in a more efficient system that could also heat up a much larger hot water cylinder quickly. The existing system used a Lennox gas warm air heater and an electric heated hot water cylinder.  The customer had noticed that although there was a prominent air duct […]


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End of terrace in Sevenoaks with water flow issues

We were called to an interesting refurbishment in Ide Hill, near Sevenoaks, Kent.   The house was in a very rural location at the end of a terrace of four victorian cottages. We couldn’t take any decent photos of the house at the time of the job because it was covered in scaffolding! The property was being updated and renovated;  as space was tight the customer wanted to remove water tanks and the hot water cylinder from the house and at the same time replace the old oil boiler in a shed on the other side of the entrance pathway. […]


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Hot Water & Central Heating and The Raw Chef

This week, we’ve been working in Brixton, in South London, in a converted factory building close to a windmill. I’ve been to Brixton countless times, and although I appreciate it is a trendy area, I never realised they had a full sized windmill.  If you want to know more about the Brixton Windmill (or don’t believe there is a Windmill in Brixton) see here. The factory was converted in around 2003, and each unit was designed differently inside. With 4m high ceilings, enormous glass brick windows and concrete screeded floors, this is an amazing, unique property conversion. It is home […]


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Warm air and radiators, one property, one boiler

For this post, we are in Fetcham, in the area of Leatherhead, Surrey. Our customer had a 1970s house that has been comprehensively updated, including a significant extension which was built around 12 yrs ago with radiators. The existing part of the property retained the original warm air heating, in this case using an old Lennox G8 unit under the hallway stairs. Hot water was provided by a conventional cylinder, this was heated by the boiler being used for radiators, a Baxi Solo 3, in the garage. The warm air unit had been the subject of various warning notices over […]


Customer Testimonials

Excellent Work

Excellent work , the workers were very efficient, considerate and tidy. They worked with the least disruption possible for an elderly lady. Any unexpected problem was dealt with safely and professionally. The finished heating is to a high standard. K.T. Kent

Jennie 05/05/2017

Very good job

The job was very professionally undertaken on time and budget with no adverse issues raised. Customer satisfaction appeared to be a high priority.

Martin, Kent 25/04/2017

Excellent

Truly excellent, as much technically as aesthetic: clean, prompt, going well beyond expectations.

Nicholas, Kent 14/04/2017

Commercial plumbing

A small to medium sized company capable of installing & maintaining a highly technical modernisation of our heating & h/w systems. The planning, execution & result was truly ‘excellent’.

A J, Surrey 04/04/2017

Very knowledgeable

We needed a replacement boiler & Simon talked us through the options, which manufacturer & what size to go for & saw through the installation, not leaving until he was satisfied that all was in order. All in all very, competent and professional.

Stephen, Kent 16/02/2017

Highly recommended

Not the cheapest but very knowledgeable which gave me confidence that the job would be well done and correctly done. I was not disappointed.

Geoffrey, Kent 06/02/2017

Good standard of work with an ongoing commitment to customer satisfaction

This firm installed a 12 zone Honeywell Evohome central heating and hot water control system for us in October 2014. The quotation was clear and detailed, and the price reasonable. The installation work was personally overseen by the boss, Simon, who also set the rather complex (but powerful) wireless control system to work and gave clear advice on how to get the best from it. He had in-depth knowledge and experience of the control system that is probably second to none. The firm also installed and connected to our boiler a plinth fan heater nicely hidden under a kitchen cupboard Read more…

Mike 28/11/2016

Employed this trader many times

Started and finished on time. Workmanship as good as ever. prices reasonable.

Peter, Surrey 24/05/2016

Smart solution, neatly implemented

Great technical solution to the tricky replacement of a 1980’s warm air unit. Starting with a clear and comprehensive quotation. Careful and tidy installation with minimal disruption. Excellent communication throughout the work.

Martin, Surrey 21/03/2016

Clean + tidy

HWCH installed our boiler a few years ago and have looked after it ever since so I was happy to leave them in the house unaccompanied. We came home to find the installation complete and no mess or trace they had been.

Bryan, London 15/12/2015

Prompt and efficient. Very professional.

My son recommended this firm as I was very apprehensive about having a new boiler. Mr Davies was very clean and helpful and explained everything. The two men who did must of the work were efficient, polite , clean and considerate to me . As far as I can tell I have an efficient job carried out in one long day which helped me.

Jean, Surrey 19/11/2015

Very good job – as always

We have used the company for many years for 2 rental properties & our family home. We cannot fault them.

Stephen, Kent 19/06/2015

Knowledgeable, friendly and efficient

HW and CH knowledgeable, friendly and efficient company we would certainly recommend them.

John, Kent 01/06/2015

Reliable & professional company

Hot Water & Central Heating responded very promptly & installed a new boiler in a quite awkward location. Very helpful

Jerry, London 27/05/2015

Professional & efficient

I have known HW & CH for several years. They installed two large boilers in a church and hall and maintain them annually. I gave recently used them at my home where they did a very clean, neat and efficient job. Supplied excellent product and were very professional.

David, Kent 16/01/2015

Diligent & Efficient

Simon of HWCH takes his job very seriously but is a pleasure to deal with. He assessed our (complicated) situation carefully, recommended the right solution and carried it out promptly and efficiently.

Jay, London 15/01/2015

Expert & professional installation

An intimate knowledge of a rather complex Honeywell Evohome heating control product, combined with an excellent installation crew on the day resulted in a very satisfactory installation. Some tricky rerouting of underfloor pipework was accomplished without fuss, mess or extra charge, highly recommended.

Richard, East Sussex 04/07/2014

Very impressed

Very impressed with work rate and efficiency. Would have no hesitation in recommending them.

Neville, West Sussex 16/03/2014